Solutions
Strategic Planning
We work with clients to ensure their vision, objectives and strategies are aligned. From helping to recruit and assemble the right team, to implementing systems and processes, we enable our clients to create an actionable short and long-term strategic plan, along with ongoing support, as needed, through all phases of execution.
Business Assessments
How are you viewed in the eyes of the industry? Are your employees engaged? How well do you on-board and integrate new personnel? Are you a leader people want to follow?
Business assessments are designed to identify problems within an organization and determine solutions to address them. Examples of assessment areas include leadership and organizational effectiveness, employee engagement, post-acquisition integration and marketplace perception. We work with our clients to identify behaviors, practices and processes that may cause risk to the operation of the business and provide tangible solutions and recommendations for positive change.
Executive and Leadership Coaching
There’s no such thing as a “born leader.” People get promoted or they buy a business and suddenly, they’re in charge. And let’s face it — leading can be a lonely business.
We work with individuals in confidential one-on-one coaching, as well as management teams. We help our clients refine the tools to build high performing teams by focusing on improving interpersonal and professional communication, facilitating performance and change management, cultivating strategic thinking and effective conflict resolution and developing an executive presence.
Coaching Services:
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- Motivational Support
- Relationship Management
- Time Management
- Public Speaking Coaching
- Navigating Difficult Conversations
- Executive Burnout & Refresh
- Career Move Mapping
- Transitioning into Management
Communications Assistance
Whether you need assistance communicating with the media, drafting and distributing a press release, creating an industry article, or just help adding a little punch to the text of your website or marketing materials, Symphony has experience working with clients to craft the right message. Because how you say it matters.
Team-Building Facilitation
Brainstorming sessions, retreats, management meetings, client advisory meetings — frequently, the best way to learn and grow as a team is to create an open environment where people can share ideas and freely express concerns or address sensitive topics. Oftentimes, this is most effective with the help of an outside person who can facilitate the open exchange of ideas. We are experienced in this invaluable team-building process with management teams, not-for-profit boards and business teams. More importantly, we know how to distill ideas and translate them into the tangible, actionable goals that should be the “take-away” from this process.
Twenty-Group Facilitation
Bringing together a group of 15 to 20 leaders from the same industry in different markets for the purpose of benchmarking and sharing ideas—including wins and losses — can be a critical tool in your business. In order to get the most out of a twenty group, pre-planning, information gathering and the art of drawing out and facilitating communication is imperative.
Recruiting Key Personnel
Defining the job and finding the right person to fill it is one of the hardest tasks of a business owner. We work with our clients to fill key positions in their organizations by helping them create an appropriate job description, which often includes guidance on compensation packages that provide incentive for new recruits while minimizing risk to the business. We also assist in the search process by pre-screening applicants, conducting interviews and checking references.
Speaking Engagements
Marcy Tieger is a frequent speaker at industry events in the U.S. and Canada. She has spoken to organizations on such topics as The KPIs of Integrity Leadership, Recruiting and Retaining Superstar Managers and The Business Case for a More Diverse Workforce.
