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Do They Trust You?
Do They Trust You? If you view trust as a purely binary concept — yes or no, honest or dishonest — you will no doubt say that your employees trust you. After all, you don’t lie. But trust isn’t binary. In enduring relationships (both business and personal) it is more transcendent, comprised of hundreds, if…
Read MoreThe New Transparency
They say you should be thinking about your exit strategy the moment you start your business. There is every indication that savvy business owners actually do this. I recently developed and moderated a presentation entitled “Anatomy of an Acquisition” for the Collision Repair Executive Symposium (CRES) at NACE in Detroit. We went through an acquisition…
Read MoreThe Face of Change
I have spent the last 27 years of my career, first as a lawyer and later as a consultant, giving advice. I’m a natural born fixer. Yes, I sweat and fret and sometimes even sulk, but my natural inclination in difficult situations, whether in my personal life or in the lives of those around me,…
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